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Frequently Asked Questions

  • What are your hours of operation?
    What are your hours of operation?

    Hours of Operation

    Sunday, Monday: CLOSED
    During Red's Home Games, hours may vary. Please contact the hotel to verify. 

    Tuesday: 4:00PM - 11:00PM

    Wednesday: 4:00PM - 11:00PM

    Thursday: 4:00PM - 11:00PM

    Friday: 4:00PM - 12:00AM

    Saturday: 2:00PM - 12:00AM

    **High winds and inclement weather will impact hours of operation, call for details**

  • How much is parking?
    How much is parking?
    Overnight Valet is currently $45 for standard vehicles and $50 for oversize vehicles.  Daily valet is currently $22.  Reds game day valet is $60 and Bengals game day valet is $100.  Pricing is subject to change without notice.
    Hotel does not validate parking.
  • Can I propose, do a first look or take a photo?
    Can I propose, do a first look or take a photo?
    Yes, each can be reserved through the sales department. Click Here for more information.
  • Can I book a private event?
    Can I book a private event?
    Yes! AC Upper Deck is available for private functions and events. Click Here for More Info
  • Are kids and pets welcome?
    Are kids and pets welcome?
    Yes, The AC Upper Deck is a family friendly venue and we welcome our furry friends too!
  • Can I reserve a table or couch?
    Can I reserve a table or couch?
    We do not take reservations outsdie of the Igloo Glow Pods November - March. Space is available on a first come, first serve basis. 
  • Do you serve dinner?
    Do you serve dinner?
    AC Upper Deck offers a bar bite menu with a selection of great appetizers and drinks. Outside food and drink is not allowed.

     

  • Is there live music?
    Is there live music?
    Yes, there is music! Check out our Specials page for live music and other events

     

  • Can I smoke or vape?
    Can I smoke or vape?
    No smoking is allowed on the AC Upper Deck
  • Is Upper Deck open if it is raining?
    Is Upper Deck open if it is raining?
    Upper Deck may need to close due to inclement weather. The AC Lounge located in the lobby of the AC Hotel is a great alternative.